Effective with our January 2017 show, we have moved our show to the Devens Common Center, 31 Andrews Parkway, Devens, MA
Unfortunately, after 13 years, and over $290,000 worth of revenue, the services at the Westford Regency no longer meet our high standards of a facility in which to hold an event. For the last several months, the floor plan has not been set up correctly, the tables they use are destroyed, damaged, and prone to collapse. Furthermore, the hotel has become increasingly more difficult to work with. The contracts are one sided to the hotel's benefit. After negotiating a price for the room rental for 2017 of $1,800 *(1), sales manager Jamie would not honor her word on the pricing when it was time to sign the contract. Instead she proposed a seasonal rate which was an increase to as much as $3,000 per show. *(2) We do not want to do business with people that do not honor their word. It was obvious, per the actions of the new management, that the hotel does not want our business.
Consider the Devens Common Center for your next function or event. The hotel is much cleaner, brighter and has more updates than the Regency. The main ball room is almost as large as the Regency and they are using brand new tables for their events.
We look forward to many years at our new home in Devens.
*(1) - email to EBW from Jamie dated Thursday, August 4, 2016 4:42 PM and
- Email to EBW from Jamie dated September 13, 2016 2:16 PM, with attached contracts for 2017 with $1800 rate.
*(2) - email to EBW from Jamie dated Friday November 4, 2016, 2:51 PM
When I sent your contracts for approval, with the price reduction, they were declined by the hotel. The hotel would like to propose the following:
January 2017 - $1,600.00
February 2017 - $1,600.00
April 2017 - $3,000.00
June 2017 - $3,000.00
July 2017 - $3,000.00
August 2017 - $3,000.00
October 2017 - $3,000.00
November 2017 - $2,600.00
I understand this is a change from what I originally quoted so I apologize for the change.
Please let me know if you have any questions.